Monday, February 11, 2013

Customer Service is Customer Service...



Last May, I ended a seven year marathon of working in one of the largest grocery store chains in the south eastern United States. In that time, I learned a great deal about interacting with the public on a regular basis. Some people pop into your life for a brief moment or two and leave you feeling inspired. The other 99% of customers do their best to make you a jaded, crushed soul who hates everybody and trusts no one. After somehow retaining my sanity and a love for humanity, I terminated my employment, moved up to New York City and began the job hunt.

Monday, February 4, 2013

The Speechless City...



Last June, I made a great big life change and moved to New York City. While I don’t claim to be an expert yet, I certainly do feel like I know a thing or two at this point. Spending my days riding about on subway cars and walking the seemingly endless streets of this sleepless city, I’ve managed to make a surprising observation: the silence here is deafening!